• Secure Liberty 100 Smart Meter User Guide
• Secure Liberty 100 Smart Meter Manual Pdf
• Secure Liberty 100 Smart Meter Manual

My smart meter has been installed. Now what?

Your smart meter should start working right away, so you don’t need to do anything. It’ll start clocking your energy and sending us meter readings regularly.

You can simply enjoy using your In-Home Display (IHD) to keep an eye on your daily, weekly or monthly energy use. And the cost, kilowatt hours and carbon emissions.

How do I set up my smart meter?

You don’t need to do anything – the engineer will set it all up during the installation.

Secure Liberty 100 Smart Meter User Guide

How do I use my smart meter?

Smart meters use secure wireless technology a bit like a m obile phone. Your meter readings are sent to us automatically so we ll understand your usage better and you ll get more accurate bills. Toget the bestfrom your meter, we recommend letting us take half-hourly readings. The more frequently we can take readings, the more information we. Generally, you don’t read a smart meter, as they're sent to us automatically. But you can read your smart in-home display. Your smart in-home display shows you how much it costs to keep your home cosy, day and night. Not only that, but you can set budgets and compare your energy use across the week so you can stay in control. Your Smart Meter can be used to find a range of information. Read our User Guides to find out how you can see your usage, tariff, top up, loss of power and much more information. Smart meters are energy meters for the 21st century. They can help you keep better track of the energy you use and give you all the information you need to reduce your energy usage and save money on your bills. With Smart meters, you can top up from your sofa, manage your energy use better, pay your.

Our engineer would have showed you the ropes when they fitted your smart meter. But they will also have left you a smart meter user manual to use. If you can’t find your guide, you can download a copy here.

How do I read my smart meter screen?

You might have 2 smart meters (1 for electricity and 1 for gas), or just 1 (for electricity). Either way, it’s important to know how to use them. Because, occasionally, there may be a communication problem between your In-Home Display (IHD) and your smart meters. If so, you’ll need to know how to find your way around your smart meter display screen, and be able to take meter readings.

The symbols

Smart meters are designed to work all over the world, and with a range of energy systems, so there are some symbols you can simply ignore – such as the € sign for euros.

You can tell which symbols apply to you and your smart meter, because they’re black, while the ones that aren’t relevant to you will look grey.

Secure Liberty 100 Smart Meter Manual Pdf

Here’s an example of a smart meter screen:

1. If you have a Feed-In Tariff, these symbols show whether you’re currently importing or exporting electricity.
2. This tells you whether your energy is ON, OFF or READY. The plug symbol refers to your electricity, and the flame is gas. In this illustration, the plug is black while the flame is grey, so the information refers to electricity. If your screen shows OFF or READY, your meter’s off supply, so you need to wake it up and get it back on supply.
3. If you’ve got unread messages from us on your smart meter, this symbol will be lit.
4. This tells you which unit of energy you’re looking at. M³ (cubic metres) is gas and kWH (kilowatt hours) is electricity.
5. HAN stands for Home Area Network. This is the network that your smart meters use to communicate with each other, and your IHD. The symbol on the screen shows that the meter has been set up to provide a HAN, although it may not be communicating with other devices if it hasn’t yet been linked to them.
6. These shapes become letters or numbers, to give you messages or show you amounts, such as how much energy you’ve used, or how much credit you’ve got (see below).

How do I take a smart meter reading?

Just press ‘9’ on your smart meter keypad to show the meter reading in kilowatt hours (kWh) for electricity and cubic meters for gas.

If your smart electricity meter is on an Economy 7 tariff (where you pay a standard price during the day and a lower rate for 7 hours overnight), press ‘6’ and then press it three more times until you can see ‘IMP R01’. This shows your off-peak (night-time) reading in kWh. Press ‘6’ again and you’ll see ‘IMP R02’. This gives your daytime reading.

How long will it be before I get my first bill with my new smart meter?

Secure Liberty 100 Smart Meter Manual

It might take up to 6-8 weeks before you get your first statement for your new smart meter(s). You can also log into My OVO whenever you like to see exactly how much energy you’ve used and what it’s costing you.